TWiT Bits

Aug 5th 2014

TWiT Bits 139

Comcast - The Poster Child for Bad Customer Service: Marketing Mavericks 18

How call centers are broken.
Guests: Tonya Hall
Category: TWiT Bits
Tonya Hall talks with Frank Eliason, Ted Nardin, and Augie Ray about how call centers today are fundamentally broken. For the full episode, go to twit.tv/mm/18. Bandwidth for TWiT Bits is provided by Cachefly.